Privacy Policy
Last Updated: April 3, 2025
At Othman Realty Group ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (othmanrealtygroup.com), use our services, or interact with us through forms, emails, phone calls, or other means. By providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not provide your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, and any other details you provide when you fill out forms (e.g., to book a Seller Strategy Meeting), contact us, or request services.
- Property Information: Details about your property, such as its address, size, and value, which you may share when inquiring about selling or downsizing.
- Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, pages visited, and time spent on our site. This may be collected through cookies and similar technologies.
- Marketing and Communication Data: Preferences for receiving marketing communications and your responses to our campaigns.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our website (e.g., to book a consultation), contact us via email or phone, or provide information during meetings or consultations.
- Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website. You can manage cookie preferences through your browser settings.
- From Third Parties: We may receive information from third-party partners, such as advertising platforms (e.g., Meta/Facebook), lead generation services, or public records, to enhance our services or marketing efforts.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To schedule and conduct Seller Strategy Meetings, assist with downsizing, and provide real estate services tailored to your needs.
- To Communicate: To respond to your inquiries, send updates about your property or transaction, and provide information about our services.
- For Marketing: To send you promotional materials, newsletters, or offers about our real estate services, including downsizing tips and market updates. You can opt out of marketing communications at any time (see Section 8).
- To Improve Our Services: To analyze website usage, user preferences, and feedback to enhance our website and services.
- For Legal and Security Purposes: To comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our website and services.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as marketing agencies, CRM providers, scheduling tools, or IT support. These providers are contractually obligated to protect your information.
- For Legal Reasons: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety.
- Business Transfers: If Othman Realty Group is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers and encryption (e.g., SSL) to protect data transmitted through our website.
- Limiting access to your information to authorized personnel only.
- Regularly monitoring our systems for vulnerabilities and maintaining up-to-date security practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights Under the California Consumer Privacy Act (CCPA)
As a California resident, you have the following rights under the CCPA:
- Right to Know: You can request details about the personal information we collect, use, disclose, or sell about you.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt out of the sale of your personal information. Note that we do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, please contact us at [insert email address, e.g., privacy@othmanrealtygroup.com] or call us at [insert phone number, e.g., (951) 555-1234]. We will respond to your request within 45 days, as required by law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
8. Marketing Communications and Opt-Out
We may send you marketing emails or newsletters about our services, such as downsizing tips, market updates, or promotional offers. You can opt out of these communications at any time by clicking the "unsubscribe" link in the email or contacting us at [insert email address, e.g., privacy@othmanrealtygroup.com]. Opting out of marketing communications will not affect our ability to send you transactional emails related to your services (e.g., consultation confirmations).
9. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or vendor sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing your information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Othman Realty Group
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